FAQ

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

SHIPPING

We try to ship within 2 days of being notified of a cleared payment.

Your package will be sent to the address you provide to Etsy. We don’t want your stuff to get lost in the mail so please verify your address before submitting your order.

For US orders, we will ship USPS Priority Mail or First Class depending on package size and destination.

We do welcome worldwide business! Orders can take 1-8 weeks so give yourself plenty of time. We are sorry but we cannot be responsible for customs dues. Orders cannot be tracked once they leave the US.

We are not responsible for orders that become lost or damaged during shipment.

REFUND POLICY

Our customer satisfaction is very important to us! Please convo us with any questions you may have before you place your order.

Returns will be accepted within 14 days of sale, provided the product is in original condition and does not come back smelling of smoke, pets, or is full of hair, less shipping and a 30% restocking fee. Returns will not be accepted after 14 days from time of sale.

PAYMENT POLICY

We accept payment through Paypal & Major credit cards.